We hope you can understand that personalised products are not able to be refunded or exchanged (unless faulty), however, if you have any queries regarding your order, please get in touch with our friendly customer service team who will be happy to advise further.

If you're not happy with your purchase, you can return it within 14 days for a refund or exchange. (For non-personalised products only)

Items must be returned in their original condition, including packaging and accessories.

Returns are free, we will take care of the returns charges.

If you'd like to initiate a return, our customer service team is here to help.

If you receive a damaged or defective item, we'll send a replacement.

Refunds will be processed within 2-5 business days of receiving your return.

For Returns Contact us through our contact page.